Collection and Use of Personal Information
Information we may collect automatically:
When you visit the DrayQuote website or use the DrayQuote Advantage+ AutoRate system, we collect information sent to us by your computer or your mobile device. The information sent to us includes the following: data about the DrayQuote pages you access, your computer IP address, statistics on page views, traffic to and from the sites, referral URL, and standard web log data and other information. We link this data to information collected about you at registration and do not share or otherwise use this information for any purpose other than what is outlined in this privacy policy.
Information you provide to us:
We will collect and store any information you enter on the DrayQuote website or provide to us in context of using our DrayQuote Advantage+ AutoRate system.
When you visit the DrayQuote website or use DrayQuote Advantage+ AutoRate system, we also collect information about your transactions and your activities. In addition, if you open a DrayQuote account and use the DrayQuote Advantage+ AutoRate system, we will collect the following types of information:
· Contact information, such as your name, address, phone, email and other similar information.
· Financial information, such as credit card numbers that you link to your DrayQuote account or provide when you use the DrayQuote Advantage+ AutoRate system.
By using DrayQuote you may provide contact information of your prospects or customers such as name, email address, postal address, phone number, and IP address for the express purpose of receiving data verification results from DrayQuote Services. DrayQuote claims no direct relationship with the individuals whose data it verifies nor does DrayQuote claim any ownership of any data provided for the purposes of delivering verification services.
DrayQuote collects information for our clients; if you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the client that you interact with directly.
DrayQuote may also transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the provisions in this Policy regarding notice and choice and the service agreements with our Clients.
DrayQuote acknowledges that you have the right to access your personal information. DrayQuote has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct their query to the DrayQuote's Client (the data controller). If the Client requests DrayQuote to remove the data, we will respond to their request within a reasonable timeframe.
DrayQuote agrees to maintain as confidential all data provided by Users for the purposes of verification, to not disclose data to anyone within our organization without a need to receive it for the specific purpose for which it is being disclosed to us, and to not disclose this data to any 3rd party except when the 3rd party is an approved contractor helping to deliver DrayQuote Services or when required to do so by law. In no event shall this data be used to contact any names, email addresses, postal addresses, or phone numbers provided to us for verification.
Information Learned During the Verification Process
DrayQuote may collect and retain any information learned as a part of the verification process and will use this information to improve system performance, provide fraud management services, and protect users of DrayQuote Services.
• Authentication and Fraud Detection: In order to help protect you from fraud and misuse of your personal information, we may collect information about you and your interactions with our website or DrayQuote Services. We may also evaluate your computer, mobile phone or other access device to identify any malicious software or activity.
• Mobile Privacy: We may offer you the ability to connect with our sites, or use of our applications, services, and tools using a mobile device, either through a mobile application or via a mobile optimized website. The provisions of this Privacy Policy apply to all such mobile access and use of mobile devices. This Privacy Policy will be referenced by all such mobile applications or mobile optimized websites.
When you use our Mobile Applications, or access one of our mobile optimized sites, we may receive information about your location and your mobile device, including a unique identifier for your device. Most mobile devices allow you to control or disable location services in the device's settings menu. If you have questions about how to disable your device's location services, we recommend you contact your mobile service carrier or the manufacture of your particular device.
Information Sharing
We may provide your personal information to companies that provide services to help us with our business activities such as fulfilling your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.
Legal Disclaimer
We may also disclose your personal information as required by law, such as to comply with a subpoena, bankruptcy proceedings, or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
If DrayQuote is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website, of any change in ownership, uses of your personal information, and choices you may have regarding your personal information. We may also disclose your personal information to any other third party with your prior consent.
Access, Change, or Delete Your Personal Information
Upon request DrayQuote will provide you with information about whether we hold any of your personal information. You can review, or edit or delete your personal information by logging into your account at http://www.DrayQuote.com and clicking on the Edit Account link. You can also close your account by sending an email request to accounts@DrayQuote.com. If you request that we close your account we will disable your account in our database but will not fully delete your personal information until we have collected any fees owed, resolved disputes, assisted with any investigations, or taken other actions as required or permitted by law. We will respond to any of these requests within a reasonable timeframe.
DrayQuote acknowledges that you have the right to access your personal information. DrayQuote has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct their query to the DrayQuote’s Client (the data controller). If requested to remove data we will respond within a reasonable timeframe.
Data Retention
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
DrayQuote will retain personal data we process on behalf of our Clients for as long as needed to provide services to our Client. DrayQuote will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
How We Protect Your Information
Registration Information:
We implement a variety of security measures to maintain the safety of your personal information when you register for a DrayQuote account or supply us with data for verification purposes. All credit card information provided during sign-up is transmitted via Transport Layer Security (TLS) technology and encrypted in our Payment gateway providers' database. This information is only accessible by those with special access rights to such systems. Anyone with this access is required to keep this information confidential. Any credit card information supplied will be kept on file in order to process future payments for DrayQuote Services rendered. Credit card information may be deleted at any time should you choose to stop using DrayQuote Services by sending a written request to accounts@DrayQuote.com.
Data Supplied for Verification:
You may also supply data to DrayQuote as a part of the verification process. Information about how we keep this information secure in both transit and in rest will be sent upon request.
Email Communications
DrayQuote respects your Inbox and will not abuse the email address provided during signup. Email messages will be sent to you for the following purposes:
• To receive quotes generated via system requests;
• To more effectively respond to your customer service requests and support needs;
• To communicate changes to DrayQuote products, terms, and policies;
• To send invoices or payment notifications for DrayQuote Services rendered; or
• To provide information about changes to your account status.
Tracking Technologies
A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site or on our Services.
We use session ID cookies and persistent cookies on our Site and on our platform. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's 'help' file.
We set a persistent cookie to store your passwords so you don't have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.
Technologies such as: cookies or similar technologies are used by DrayQuote and our analytics or service providers, Google Analytics. These technologies are used in analyzing trends, administering the site, tracking users' movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis. We do not share or otherwise use this information for any purpose other than what is outlined in this privacy policy.
Social Media Widgets
Our website may include Social Media Features, such as the Facebook Like button, and Widgets, such as the Share This button or interactive mini-programs that run on our website. These Features may collect your Internet protocol address, which page you are visiting on our website, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our website. Your interactions with these Features are governed by the privacy statement of the company providing it.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes we will notify you or our Client by email (sent to the e-mail address specified in your account) or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. This Privacy Policy was last updated on the 23rd of November 2018.
Contact Us About Privacy Concerns
If you have any questions or concerns about DrayQuote's Privacy Policy you can contact us by sending an email to info@DrayQuote.com or mail to:
DrayQuote, LLC
7306 Highway 21
Suite 101197
Port Wentworth, GA 31407